📚 Books listed on the website are not necessarily in stock and may need to be ordered 📚 (1/2)

FAQs

Payments

What are the payment options ?

The website accepts credit card and debit card payments from most major banks worldwide. We accept Visa, MasterCard, and American Express. We are not able to accept payments by check for purchases made online.

Is my payment secured ?

The Shakespeare and Company payment page directs to an external and secure provider, ensuring that the customer’s bank details are encrypted and remain private. (You can confirm that the payment page is indeed secure by looking for a small icon of a lock in front of the website address in your browser.)

When will my account be debited ?

Your bank account will be debited as soon as your order has been confirmed. Your order is confirmed as soon as it appears on in your account section under 'Orders' and when you have received an email confirmation order.

Can I pay with an online gift voucher ?

Unfortunately, the paper gift voucher we sell at the shop can be redeemed only in-store at Shakespeare and Company, Paris. We’ll soon be introducing new gift certificates that will be redeemable both in-store and on our website. Thanks for your patience with this!

What is validity period of my gift voucher?

The gift voucher is valid for 12 months from the date of the purchase and cannot be refunded.

I would like an invoice, how do I do this ?

Your invoices are available in your Account/My orders space. Simply click on the relevant order to download and view them.